Services

Applied Computing Technologies, Inc.

Applied Computing Technologies, Inc. (ACT) is a leading-edge provider of information technology solutions and services to the United States government. Founded in 1993 and headquartered in Alexandria, Virginia, we have a well-established corporate history marked by continual growth in revenue and customer base. We are led by the senior management team who founded ACT and whose members average over 20 years of technical and management experience within the federal government and the Department of Defense (DoD).

ACT Headquarters Building

We are a service-disabled veteran-owned small business (SDVOSB) whose mission is to deliver IT support services to our customers with the highest degree of quality and integrity. As an agile and innovative services provider, it is also our goal to attract and retain the highest caliber of technically proficient and career-orientated professionals. We have the proven ability to develop strong cultural alignment with our customers, and we always strive to offer best value solutions through  competitive rates.

ACT has built an exemplary performance record based on integrity, responsiveness to customers, and quality of service. We have the energy, vision, capability, and commitment to deliver world-class IT services aligned with the missions of our clients and their core values.

Our ISO 9001:2008 certified and CMMI Level 2 appraised processes are strengthened by a work force composed of highly trained technicians. To ensure the control of quality deliverables, ACT employs technicians who have demonstrated their skills through numerous certifications. Our team of professionals is comprised of:

  • Information Technology Infrastructure Library (ITIL) v3 certifications at the Foundation/Practitioner level
  • Project Management Institute (PMI) Project Management Professionals (PMP)
  • Microsoft (MCP/MCP +Internet/MCSE) certified professionals
  • Oracle Certified Professional
  • Cisco Certified Network Engineers
  • Novell certified (CNA/CNE) professionals
  • Help Desk Institute (HDI) certified (professional, manager and director)
  • Sun Solaris System Administration certified professionals
  • CompTIA A+ hardware certified and CompTIA Security+ certified professionals
  • (ISC)2 Certifications: CISSP-ISSEP, CAP, CSSLP
  • Fully Qualified Navy Certification Agents
  • ISACA Certifications: CISM, CRI
  • EC-Council certifications: CE|H, C|CISO

ACT has the ability to manage, staff, budget, schedule, and provide quality control on various government projects.  We have the processes, tools, financial resources, proven past performances, and technical capabilities to be a highly viable contractor to meet your organization's information technology needs.

Community Support

ACT and its employees support their community through various outreach programs:

The Banica Mission

ACT is proud to support the Banica Mission

The Banica Mission is a missionary partnership between the Diocese of Arlington, VA, and the Diocese of San Juan de la Maguana, serving 10,000 poor people in the rural area of the Dominican Republic on the border of Haiti. In 2004 the Mission established a parish school (pre-K through 8th grade). Today 250 students are receiving an education far superior to the education offered in the local public school. In early 2011, ACT owners Bob Hansen and Rebecca Aughney visited the Mission’s parish school to tour the site where a new computer lab had been planned. Since their journey there in 2011, the school now has a newly built library and in February 2013 dedicated a new computer lab facility that was donated by ACT. The lab supports 25 students per class and offers a view to the world outside, improved education, opportunities to learn basic and advanced computer skills that will ultimately improve the chances for these students to advance and compete for opportunities to go to college. In addition, ACT provided the necessary funds and oversaw the upgrade of the security systems at the Mission’s parish school.

Food For the Poor

ACT is proud to support Food for the Poor

Food For The Poor is the largest international relief and development organization in the United States and serves the poorest of poor in 17 countries throughout the Caribbean and Latin America.  Since its inception in 1982, Food For The Poor has provided in excess of $10 billion in aid.  More than 95% of all donations to Food For The Poor go directly to the programs that help the poor.  That’s less than 5% in administrative costs!

The mission of Food For The Poor is to link the church of the First World with the church of the Third World in a manner that helps both the materially poor and the poor in spirit.

The materially poor are served by local churches, clergy and lay leaders who have been empowered and supplied with goods by Food For The Poor. The poor in spirit are renewed by their relationship with and service to the poor through direct ministry of teaching, encouragement and prayer. Ultimately, Food For The Poor seeks to bring both benefactors and recipients to a closer union with our Lord.

ACT has been a financial supporter of Food For The Poor since 2005.  In 2013, ACT has begun to play a more active role in bringing together businesses in the DC area to learn more about and support this vital ministry.  If your company would like to learn more and possibly get involved, please contact Bob Santmyer at rsantmyer@actnow.com.

Aquia's Table

ACT is proud to support Aquia's Table

Founded in April 2009, Aquia’s Table is a ministry of Aquia Church in Stafford, Virginia.  Aquia’s Table provides free hot meals for the local Stafford community in a restaurant-like atmosphere every Wednesday evening.  Patrons of Aquia’s Table include individuals and families of modest means in the community looking for much-needed nourishment, or simply companionship during difficult times.  To date, Aquia’s Table has served over 18,000 meals at an average weekly cost of $192.  All on-premise and behind-the-scenes supporters of the Aquia’s Table ministry are volunteers that graciously give their time and talents to make each patron of Aquia’s Table feel welcome as a valued guest.

ACT employee, Bob Santmyer, is treasurer and a member of the Core Group that runs the Aquia’s Table ministry.  The vast majority of the proceeds to run Aquia’s Table come from an annual charity Golf Tournament hosted by Bob.  ACT is a proud sponsor of Aquia’s Table through sponsorship of this event.  The next Aquia’s Table Charity Golf Tournament is scheduled for May 20, 2016. To learn more about how you, or your company, can sponsor or participate in the Aquia’s Table Charity Golf Tournament, please email Bob at AquiasTableGolf@gmail.com.

Living Water International

ACT is proud to support Living Water International

Living Water International is a 501(c)3 non-profit organization whose mission is to help communities acquire desperately needed clean water, with a special focus on creating sustainable water and sanitation programs in underdeveloped countries. As of 2016, Living Water International has completed more than 16,656 water projects. These projects have facilitated community-based solutions to water shortages by equipping them with the resources to harvest clean drinking water, drill new water wells, and repair old water pumps.

Service Delivery

ACT is the trusted partner of multiple government agencies when it comes to delivering mission success. We offer a track record of proven performance in full life cycle IT service delivery.

ACT Service Delivery Can Meet Your Needs
  • ITIL and HDI Based
  • Entire Life Cycle (Service Strategy, Service Design, Service Transition, Service Operation, and Continual Process Improvement)
  • Delivered on-site with Customers
  • Delivered integrated with large teams and partners
  • Partnerships for cloud and data center hosting - Terramark, Amazon, Microsoft

Systems Engineering

ACT has been providing technical and engineering support to government clients for more than 20 years. Our breadth of experience makes us the industry experts in translating operational requirements into well-configured systems.

Trust ACT to be your Software Engineering experts.
  • Data Center Migration
  • Virtualization
  • Cloud Migration
  • Cloud Broker/Provider
  • Network Engineering
  • Database Design and Migration Planning
  • Mobile Computing Infrastructure
  • Integration leadership Coordinating Among Many Stakeholders
  • Unified Communications

Cyber Security / Information assurance

Our IT Security Validation Testing process includes a comprehensive vulnerability assessment to determine risk and develop mitigation strategies. Our network security approach inspects each layer through enterprise-wide penetration testing to identify and reduce vulnerabilities. At every phase of the project, we will stay abreast of any new threats or changes in security controls.

Keep your network secure with ACT.
  • Information System Security Engineering (ISSE)
  • Certification & Accreditation (C&A)
  • Policy & Plan Development (PP&D)
  • Operations & Maintenance (O&M)
  • Audit & Compliance (A&C)
  • Training, Education & Outreach (TE&O)

Program Management

ACT uses repeatable standards-based processes that allow our clients to successfully implement complex programs. Our project managers and engineers work side-by-side with our clients to analyze requirements, implement processes, manage technical risks, review emerging technologies, and apply best practices frameworks for mission completion. ACT can provide the structure necessary to satisfy the unique needs of the most dynamic and evolving organizations.

ACT Program Management can support the most dynamic and evolving organizations.
  • Nation-Wide Implementation of Command Centers
  • Facilities and Infrastructure Modernization
  • Business Transformation - DoD Context
  • PM Augmentation and Support on-site with Customers
  • Specialty Consulting (EA & Organizational Transformation)

corporate character

ACT's reputation is marked by over two decades of strong corporate experience and financial stability. We have successfully passed DCAA pre-award audits and cost proposal audits, and have remained debt-free since our founding. Our financially and ethically responsible approach to doing business is echoed by our above-average operational scores and low-risk ratings from third-party commercial data aggregators.

ACT often receives exceptional ratings from the government in our Contractor Performance Assessment Reports (CPARs). Some comments from our government clients that have been shown in our CPARs include the following:

“On every task awarded, this contractor has met or beat the schedule provided by the government.”

“On-site Contractor Program managers, at various locations, have been very quick to respond to government requests for tasking and have been indispensable in achieving our mission.”

“ACT is one of the most ethical businesses that I have had the pleasure of working with. Their Cost Control Measures and ability to staff with highly qualified personnel is exceptional.”

Awards

DHS FEMA Help Desk Award (2013)

ACT - 2013 FEMA Help Desk Award Winner

The Federal Emergency Management Agency (FEMA) awarded ACT the 2013 FEMA Help Desk Award in appreciation for their outstanding dedication and devotion of duty.

Enterprising Veterans Award (2006)

ACT - 2006 Enterprising Veteran Award Winner

ACT is the 2006 recipient of the Enterprising Veteran Award, the highest honor awarded to high performing veteran entrepreneurs by the U.S. Department of Veterans Affairs’ Center for Veterans Enterprise (CVE).

our commitment to quality

ACT’s process-focused approach and commitment to quality through measurable, repeatable process development has resulted in process defect identification and elimination, better customer service, improved employee morale, and increased productivity. These benefits translate to lower costs for our customers through increased efficiency across projects.

NQA assessed for IT Program Management

ACT is an ISO 9001:2008 certified company for IT Program Management. We successfully passed our reassessment audit on June 12, 2015. This audit was conducted by National Quality Assurance, USA. NQA-USA is accredited by the ANSI-ASQ National Accreditation Board (ANAB).

CMMI Appraisal #25746

ACT has been successfully assessed at CMMI-Development (Capability Maturity Model Integrated-Dev) Maturity Level 2, the Managed Level. The most recent appraisal was carried out by Cyber Solutions, Inc., a CMMI Institute Partner, and is effective through November 23, 2018.

Our Quality Assurance Program is based in our ISO 9001:2008 certified processes for IDIQ and Task Order management and our CMMI Level 2 assessed program management practices used for project level planning, execution, tracking, and reporting. These documented repeatable quality practices are used on every ACT project or program to objectively verify that performance requirements and required work products meet customer expectations. Our goal is to identify deficiencies, document Corrective Action Reports (CARs) and develop/execute corrective actions early in the lifecycle process to reduce costs and maintain schedule milestones.

The ACT team plans to maximize efficiency and mitigate cost through an integrated management process approach that encompasses three key enablers: empower an Integrated Program Management Team (IPMT); coalesce geographically separated team members through an Integrated Digital Environment (IDE); and drive quality products and support through tailored, cost-effective, Program Management Methodologies (PMMs).  Cost containment and a roadmap toward future efficiencies are key factors in choosing an integrated management approach.

ACT embraces a corporate quality structure that is applied to all ACT program and task activities. Quality activities include tracking a multitude of metrics impacting quality on the IDE. Additionally, the ACT team approach embraces two other quality tools: Quality Function Deployment (QFD) and Continuous Process Improvement (CPI).

The QFD tool provides a systematic approach to building a team perspective for meeting customer requirements. The structured QFD methodology defines objectives desired by the customer and identifies the means for deploying the resources required to provide these products or services. As a foundation of ACT’s corporate quality structure, CPI drives each employee to continuously seek new ways of enhancing on-the-job performance. Our customer-oriented focus allows us to define and refine the components of each task and observing the steps in each process that add value to our product and ensure that our programs and products meet or exceed customer requirements.

The major components of our Quality Assurance Program and their sub-elements are broken down below:

 QUALITY PLANNING

  • Identify the Project's QA Requirements
  • Establish Quality Processes
  • Establish Quality Tools
  • Establish the Project's Defined Processes
  • Confirm the Project's Deliverables & Work Products
  • Document the Project's QAP
  • Schedule QA Activities

 QUALITY ASSURANCE 

  • Implement the QAP
  • Maintain the QAP (update to meet changed requirements)
  • Conduct QA Audits
  • Perform QA Reviews

 QUALITY CONTROL

  • Perform Monitoring and Control Activities
  • Manage Preventive Actions
  • Manage Non-compliance Issues
  • Maintain QA Records and Artifacts